Our Advantage
Why work with HelloConnect? Our experience and expertise affords many advantages all of which are tailored to every client’s specific needs. Take a look.
Find A Solution
Hover over a solution to learn how we can help your business
Customer Service
We create teams that understand your brand values, we choose agents to best serve your customers and we shape our processes to best tackle your challenges. Each step of the way you reduce costs and hassle as we deliver a quality omni-channel experience that delights your customers.
Social Media
We know how important it is that your social media reflects your organisation's voice across all your platforms. Let us build your social media strategy whilst growing and celebrating your online community's engagement.
B2B
We build teams that know how to speak to other businesses. Whether it's leads acquisition or account management, we have the skills and we are the people to engage your future clients whilst keeping your current ones extremely satisfied.
Outbound Sales
What really drives our ability to sell comes down to building teams that are wholeheartedly passionate and committed to their sales projects - that way, we generate high-quality sales that see customers returning again and again.
Back Office Support
Whether it's simple data entry or an extremely intricate process that only your company could ever need, great - we can cover it.
Accounting & Payroll
We'll make sure you never miss an invoice deadline again. Whilst we're at it, we can take on the weekly or monthly hassle of payroll too.
IT Support
We'll find the right talent to fit your technology needs and build a team to provide high-quality, customer-first IT support.
HR & Administration
Support your local HR team with candidate screening, recruitment, benefits management, compliance reporting and so much more!
Automation
We’ll make the most of every working hour by looking at your processes and recommending what we can do to reduce those time-consuming tasks so that you can spend more time on what matters.
Our Story
What we are about
Our Origin Story
In the summer of 2019, we started putting together a talented team of experts, built an inspiring place to work and trained a team to the high quality and performance expectations of our first customer - HelloFresh. From there our responsibilities grew to delivering customer service to 5 markets. After ensuring HelloFresh customer service ran successfully, we expanded our teams to include accounting, outbound sales, data processing, compliance checking & reporting amongst various other back office tasks. We now have 100+ FTE and are continually expanding.
Quality First
HelloConnect was established to ensure HelloFresh had a partner that could provide the highest quality service whilst never compromising performance. We do this by making sure each of our teams are not only equipped with all the knowledge & skills they need to please every customer but by rigorously selecting the best people for a given project. We work tirelessly to make sure your values become our values. We’re extremely proud of being able to deliver HelloFresh’s high-quality customer service and we look forward to helping other businesses with theirs.
Celebrating Us
We are nothing without the amazing people that make every single task we do for customers possible. Our dedicated team is rewarded with fantastic conditions of employment, perks and an excellent internal company culture. They're a highly motivated and skilled team who have a knack for providing the highest level of customer satisfaction. If you’re interested in joining and playing a part in the growth of our ever-expanding company, take a look at the roles available on our career page. We look forward to hearing from you.