Quality Data Management Clerk
About the Job
Actively take part in the processing of the operations error data, by preparing, reviewing and cleaning the data for further analysis and improvement activities.
- Handle the recategorisation of the raw error data, liaising transversally with other teams to ensure the quality and the accuracy of both the data and the potential corrections, Help supporting the hotwire process from the FSQA point of view,
- Coordinate temperature data logging activities, ensuring conformance to internal procedures and standards,
- Down the track, take the lead in analysing the box temperature data ensuring compliance with internal procedures and standards
- Once up and running, the scope of the position may be broadened to include participation in the analysis and improvement activities.
Who we are looking for?
- Strong attention to detail,
- An organised approach to work and have the ability to think on your feet, Strong analytical skills and experience, including solid comfort with Excel/Google Sheets, SQL and / or Tableau experience will be highly regarded,
- Strong verbal and written communication skills is a must,
- A “whatever it takes” mentality that drives you to find solutions quickly and whenever needed,
- Motivated learner - Look for and take advantage of opportunities to learn new skills and develop strengths,
- Passionate about our business.
HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the direct needs of HelloFresh, our solutions are hyper focused on serving high growth companies Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings and service level improvements.
HelloFresh is a global leader in online food e-commerce! With our cooking boxes, we are leading the way in an enormously growing market. With delicious and refined recipes, we deliver the right fresh ingredients - in the best quality and right on your doorstep.